1. Introduction

Mamadi Advice Centre (“we”/“us”/“our”) is a non-profit organisation registered in South Africa (099-621 NPO) . These combined Privacy Policy and Terms and Conditions (“Policy”) govern your access to and use of our website, services and donation platforms. By visiting or using our site and services, you agree to this Policy.

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Part A: Privacy Policy

2. Information We Collect

• Personal identifiers: name, ID/passport number, date of birth

• Contact details: postal address, telephone number, email address

• Donation information: bank account/EFT reference, PayFast or PayPal transaction details

• Usage data: IP address, browser type, pages visited, cookies (if applicable)

3. How We Use Your Information

• Service delivery: to schedule legal advice, workshops or outreach activities

• Donations: to process and record gifts, issue receipts, comply with NPO reporting requirements

• Communications: to respond to inquiries, send newsletters or important updates (only if you opt in)

• Compliance: to meet legal obligations under South Africa’s Protection of Personal Information Act (POPIA)

4. Legal Basis & Consent

We process your personal information where you have given consent, where necessary to perform a contract (e.g. donation processing), or where we have a legitimate interest in maintaining our services (e.g. client records).

5. Data Sharing & Third Parties

We may share your information with:

• Payment processors: PayFast and PayPal, solely to complete your donation

• Service providers: email-hosting, web-hosting, IT support, all bound by confidentiality

• Regulators or auditors: to comply with NPO reporting, financial audits or legal requests

6. Data Retention

We retain personal data only as long as necessary for the purposes above or to satisfy legal, tax or accounting requirements. Donation records are kept for a minimum of five years.

7. Your Rights

Under POPIA, you may, at any time, request access to, correction or deletion of your personal information. To exercise these rights, contact us at kopamp@yahoo.com or write to P.O. BOX 91, Raditshaba, 0718.

8. Security

We implement reasonable technical and organisational measures to protect your data against unauthorised access, alteration or destruction.

9. Cookies & Tracking

Our site may use cookies or similar technologies to improve your browsing experience. You may disable cookies in your browser settings, though this may affect functionality.

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Part B: Terms and Conditions

10. Acceptance of Terms

By using our website and services, you agree to comply with this Policy and all applicable laws. If you do not agree, please discontinue use immediately.

11. Use of Website & Content

• All materials, logos and content are owned by Mamadi Advice Centre and protected by copyright.

• You may view and print pages for personal, non-commercial use only.

12. Service Disclaimer

• We provide legal advice and advocacy but are not a law firm.

• Individual outcomes may vary; nothing on the site constitutes legal or professional advice.

13. Donations

• All donations to Mamadi Advice Centre are final and non-refundable.

• We are not VAT-registered and cannot issue VAT invoices.

• Where applicable, we will issue Section 18A tax certificates for qualifying donations.

14. External Links

Our website may link to third-party sites. We are not responsible for their content, privacy practices or availability.

15. Limitation of Liability

To the fullest extent permitted by law, Mamadi Advice Centre and its officers, employees and partners disclaim all liability for any loss or damage arising from your use of the website or services.

16. Governing Law & Dispute Resolution

This Policy is governed by the laws of the Republic of South Africa. Any dispute will be referred to mediation in Limpopo; if unresolved, parties may approach the relevant South African courts.

17. Changes to This Policy

We may update this Policy from time to time. The “Last updated” date at the top will reflect any changes. Continued use after updates constitutes acceptance.

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Contact Us
For any questions or requests regarding this Policy, please email kopamp@yahoo.com or write to P.O. BOX 91, Raditshaba, 0718.